StoryWard by Lucivar Studio di Lucio Tavaroli
Privacy Policy
How StoryWard handles personal data.
Last updated: 29 May 2026
1. Controller
The service is operated by Lucivar Studio di Lucio Tavaroli, P. IVA 02766650465. Contact: support@storyward.app.
2. Data we process
We may process login data such as email from Google OAuth, user profile preferences, chat messages, uploaded images, image analysis metadata, journal entries, subscription status and usage counters.
Payment card details are handled by Stripe and are not stored directly by StoryWard.
3. Purposes
We process data to provide the service, authenticate users, enforce monthly limits, remember game context, analyze images when requested, improve reliability, provide support and manage subscriptions.
4. Providers
StoryWard may rely on external providers for authentication, payments, image storage, hosting, infrastructure and generated responses.
5. Images and chats
Uploaded images may be stored to provide image analysis, avoid duplicate analysis and support follow-up questions.
Chat messages may be stored to provide conversation continuity, journal features and user experience improvements.
6. Retention
Data is retained for as long as needed to provide the service, comply with legal obligations, handle billing, prevent abuse and support requested features.
Future retention and cleanup rules may be introduced for old uploads and inactive data.
7. User rights
Users may request access, correction, deletion, limitation or portability of their personal data, subject to applicable law.
Requests can be sent to support@storyward.app.
8. Voice input and product events
Voice input uses browser speech recognition where supported. Microphone access is requested and managed by the user’s browser or operating system.
StoryWard does not store microphone audio recordings. Spoken words are converted into text by the browser or device recognition service and appear in the composer; they are sent to StoryWard only if the user presses Send, like any other chat message.
StoryWard may record limited product events about the voice feature, such as started, stopped, cancelled, permission denied, error or unsupported status, together with language, plan, support status and elapsed seconds. These events do not include microphone audio or dictated text.