StoryWard by Lucivar Studio
Privacy Policy
How StoryWard handles personal data.
Last updated: 7 May 2026
1. Controller
The service is operated under the Lucivar Studio brand. Contact: support@storyward.app.
2. Data we process
We may process login data such as email from Google OAuth, user profile preferences, chat messages, uploaded images, image analysis metadata, journal entries, subscription status and usage counters.
Payment card details are handled by Stripe and are not stored directly by StoryWard.
3. Purposes
We process data to provide the service, authenticate users, enforce monthly limits, remember game context, analyze images when requested, improve reliability, provide support and manage subscriptions.
4. Providers
StoryWard may rely on providers such as Google for login, Stripe for payments, Cloudflare R2 for image storage, AI providers for generated responses, VPS hosting, PostgreSQL and Redis.
5. Images and chats
Uploaded images may be stored to provide image analysis, avoid duplicate analysis and support follow-up questions.
Chat messages may be stored to provide conversation continuity, journal features and user experience improvements.
6. Retention
Data is retained for as long as needed to provide the service, comply with legal obligations, handle billing, prevent abuse and support requested features.
Future retention and cleanup rules may be introduced for old uploads and inactive data.
7. User rights
Users may request access, correction, deletion, limitation or portability of their personal data, subject to applicable law.
Requests can be sent to support@storyward.app.